Frequently Asked Questions
Everything you need to know about bringing OLOR luxury into your home.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days within the continental US. For handcrafted furniture pieces, please allow 2-4 weeks for specialized freight delivery.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made items are final sale.
Are your products sustainably sourced?
At OLOR, we prioritize ethical sourcing. Our wooden furniture is FSC-certified, and our textiles are made from organic or recycled materials whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location and order volume.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.